Customer Project Coordinator (Field & Client Support)
Location: Midlothian, VA
Salary: $40,000 - $50,000 + Company Vehicle + Benefits
Benefits: Health Insurance, Holidays, PTO, Laptop, iPad, Cell Phone, Company Vehicle + Gas 
Job Type: Full-Time | Mix of field & office
Typical Hours: Monday-Friday
Start Date: ASAP
Travel: Local job sites, utilizing Company Vehicle
Sponsorship is not available

Customer Project Coordinator (Field & Client Support) Description

Our client, a well-established home services company with a strong local reputation, is seeking a Customer Project Coordinator to add to their team in Midlothian, VA, to support field operations on all commercial and residential projects and deliver a high-quality customer experience. This role is ideal for someone who enjoys working directly with customers, visiting job sites, ensuring work meets expectations, and keeping projects moving smoothly. You’ll act as the bridge between customers and the field team, ensuring jobs start correctly, finish strong, and close out professionally. This is a great opportunity to join an incredible team and greatly impact your community in a role with clear expectations, strong support, and a defined growth path. If you’re customer-oriented, detail-driven, and want a long-term opportunity to grow into more responsibility over time, this is a great fit.

Customer Project Coordinator (Field & Client Support) Responsibilities

•    Meet customers on job sites to kick-off the project and introduce the project team
•    Confirm job details and expectations before work begins
•    Conduct post-job walkthroughs to ensure quality and attention to detail
•    Serve as a primary point of contact for customer questions or concerns
•    Follow up on job completion and assist with payment collection
•    Coordinate internally to ensure smooth handoffs between teams 

Customer Project Coordinator (Field & Client Support) Qualifications

•    Customer-facing work experience required
•    Comfort working in a partially field-based role and visiting job sites required
•    Strong communication, professionalism, attention to detail and follow-through required
•    Answer the 4th application question with the number 47 
•    Valid driver’s license required