Sales Support Specialist

Montvale, New Jersey, United States | Full-time

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Sales Support Specialist  
Location: Montvale, NJ; 100% Onsite (must reside within 35 minutes of Montvale)  
Salary: $73,000-$80,000 + Benefits 
Benefits: Health Insurance, 401k, Holidays, Vacation, Sick Time
Job Type: Full-Time
Typical Hours: 40 hours; M-F, 8:30 AM – 5:30 PM // Summer Fridays – 8:30am-3:00pm
Start Date: ASAP 
Sponsorship not available

Sales Support Specialist (sales operations exp. req.) Description 

Our client, a well-established technology provider, is growing and looking to add another Sales Support Specialist to their team in Montvale, NJ. This is an onsite position. Reporting to their VP of Operations, you will be responsible for supporting their IT sales team as well as overall business needs including onboarding new vendors, managing registrations and renewals of service contracts, and ensuring smooth day-to-day workflow. While the majority of your time will be spent behind the scenes supporting internal processes and operational efficiencies, you’ll also have client-facing interactions, so a positive, resourceful demeanor is key. The ideal candidate is a collaborative, detail-oriented team player who values stability and thrives in a culture-first environment. Someone who enjoys streamlining operations, optimizing systems, and ensuring a seamless customer experience. You’ll benefit from a leadership team that nurtures a casual, down-to-earth work environment filled with employee appreciation. Their owner has even taken her team to NFL games and concerts! This is a great opportunity where job stability and career fulfillment are not exclusive to one another. You’ll have work/life balance and a supportive work atmosphere all in one place. You’ll see first-hand why their team stays for the long-haul. 

Sales Support Specialist (sales operations exp. req.) Responsibilities

•    Support sales team and collaborate to meet business needs  
•    Nurture existing clients while achieving profit objectives 
•    Provide a consistent, high level of customer care and communication 
•    Contact distributors for pricing and create sales quotes 
•    Follow through on client requests and ensure accurate documentation 
•    Maintain client information and update Salesforce 
•    Foster clear communication between field sales team  
•    Communicate with external clients regarding needs and requirements
•    Monitor KPIs to ensure performance goals are met 
•    Participate and initiate ongoing development and education

Sales Support Specialist (sales operations exp. req.) Qualifications

•    3+ years of B2B office-based sales support experience required 
•    CRM experience required 
•    Well-versed using Excel required 
•    Willingness and ability to work onsite everyday