Digital Marketing | Client Service Manager - REMOTE
Location: USA – Remote + Travel (Must work EST hours)
Salary: $100,000 - $125,000 + 10% Bonus + Excellent Benefits
Benefits: Medical, Dental, Vision, Disability, Life Insurance, 401K w/ Match, PTO
Job Type: Full-Time
Core Hours: Monday-Friday, 9:00am-5:00pm ET
Start Date: ASAP
Sponsorship: Not Available
Relocation Assistance: Not Available
Travel: Up to 20% (quarterly travel to PA + client meetings & trade shows)

Digital Marketing | Client Service Manager – REMOTE Description

Our client, a nationally ranked leader in digital performance marketing, is seeking a Client Service Manager to join their growing team. In this individual contributor role, you will manage key brand accounts and serve as the primary liaison between clients and internal teams. The ideal candidate is highly organized, proactive, and capable of managing multiple priorities in a fast-paced environment while building strong client relationships and delivering measurable results. Success in this role requires strong digital marketing expertise, advanced Excel skills, and the ability to analyze and present data-driven insights to senior-level stakeholders. This is an exciting opportunity to join a fast-paced, high-growth organization recognized for its innovation and results-driven culture.

Digital Marketing | Client Service Manager – REMOTE Responsibilities

•    Serve as the primary contact for brand clients, managing day-to-day communications
•    Translate client goals into data-backed, actionable marketing strategies
•    Lead performance discussions and quarterly business reviews with key stakeholders
•    Monitor & analyze campaign performance across channels 
•    Proactively identify optimization opportunities to improve client outcomes and revenue growth
•    Collaborate with internal teams to ensure seamless execution and tracking
•    Oversee billing, pacing, reporting, and reconciliations with accuracy
•    Document all meetings and communications with clear, actionable notes
•    Attend trade shows, conferences, and in-person client meetings to drive growth
•    Stay up to date on affiliate, paid media, and consumer acquisition trends
•    Identify new opportunities to expand client partnerships and drive revenue
•    Manage multiple client workstreams while maintaining accuracy and attention to detail
•    Build trusted relationships with both clients and internal stakeholders 

Digital Marketing | Client Service Manager – REMOTE Qualifications

•    Bachelor’s degree is required
•    3+ years of experience in digital marketing is required
•    Strong presentation, communication, and client relationship skills are required
•    Working knowledge of paid media and analytics platforms is preferred 
•    Advanced Excel skills (VLOOKUP, Pivot Tables, SUMIF, etc.) are required
•    Ability to travel up to 20% is required (quarterly travel to PA + client meetings & trade shows)
•    Ability to work ET hours (Monday-Friday, 9:00am-5:00pm) is required