Jewelry Admin/Repair Coordinator – Bachendorf’s 
Location: Dallas, TX (near University Park)  
Salary: $60,000-$70,000
Benefits: Medical, Dental, Vision, 401k, PTO  
Typical Hours: M-F, 9 AM – 5 PM; Great Work/Life Balance!  
Job Type: Full-Time
Start Date: ASAP

Jewelry Admin/Repair Coordinator Description

We’re partnering with Bachendorf’s, the only multi-brand, multi-location jewelry designer in the DFW area, as they grow their operations team at their Dallas headquarters. In this role, you’ll manage incoming jewelry repairs and custom orders from their retail locations, evaluating repair needs and performing final quality control inspections. On average, you’ll handle 40–50 jobs per week. This position requires strong attention to detail and clear communication, as you’ll act as a key link between sales, production, and the jewelers. The ideal candidate is proactive, collaborative, process-driven, and has strong technical knowledge of jewelry. Bachendorf’s is a family-owned company with multiple DFW locations, and their long employee tenure speaks to the culture they’ve built. Building on their strong industry reputation, they’re looking for like-minded team members who enjoy improving workflows and contributing to a culture rooted in trust, honesty, and a strong sense of shared responsibility. This opportunity offers stability, strong leadership, and an employee-first environment that’s often hard to find in larger corporate settings.

Important Note: We’re working closely with Bachendorf’s. To be considered for an interview, please apply directly to this job posting. 

Jewelry Admin/Repair Coordinator Responsibilities

•    Review and assess incoming repair jobs from retail locations
•    Partner with jewelers to evaluate repair and custom feasibility
•    Identify missing details and request clarification as needed
•    Order parts and accurately document job details in internal systems
•    Process and manage custom and special jewelry orders
•    Track repairs and custom pieces through the production workflow
•    Assist with timelines, production flow, and job prioritization
•    Perform quality control checks on completed repairs and custom pieces 
•    Verify work matches original instructions and quality standards 
•    Communicate job statuses and collaborate cross-functionally to maintain smooth workflows 

Jewelry Admin/Repair Coordinator Qualifications

•    Minimum 3 years of jewelry processing experience required 
•    Familiarity with jewelry manufacturing processes (e.g., sizing, prong work) required 
•    Ability to work 100% onsite is required