Commercial HVAC Service Manager (Up to $120K DOE, GREAT COMPANY)

Northeast Philadelphia, Near Bucks County, PA | Full-time

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Commercial HVAC Service Manager (Up to $120K DOE, GREAT COMPANY)
Location: Northeast Philadelphia, Near Bucks County, PA
Salary: $85,000 - $120,000+ plus Annual Bonus + Annual Raises + $600/mth Car Allowance
Benefits: Medical, Dental, Vision, 401K w/ 5% match, PTO, Sick Days, Holidays, Education Assistance
Job Type: Full-Time
Typical Hours: M-F, 7am-3pm, 8am-4pm, flexible
Start Date: ASAP
Sponsorship is not available
Relocation assistance is not available

Commercial HVAC Service Manager (Up to $120K DOE, GREAT COMPANY) Description

Our client in the facilities management industry is looking for a Commercial HVAC Service Manager to add to their team in Northeast Philadelphia, near Buck’s County, PA. In this role, you will ensure ongoing satisfaction with commercial clients (single-story buildings up through skyscrapers) and provide technical support and direction to field service technicians. You will work from the corporate office 70% of the time and spend the balance of your work week visiting project sites and traveling within our client’s local Philadelphia-area territory. The ideal candidate will possess advanced technical experience in the HVAC/R industry and will be eager to utilize their leadership skills and industry experience to ensure highly effective field service operations. To be successful, you must be self-motivated, detail-oriented, excel with client-facing relationships, and be a strong communicator (in-person & electronically) with team members working throughout the service area. This is a terrific opportunity for a long-term employment relationship to further your career with a well-established company that maintains an excellent reputation in its industry.

Commercial HVAC Service Manager (Up to $120K DOE, GREAT COMPANY) Responsibilities

• Promote and ensure satisfaction across commercial clients
• Efficiently plan, coordinate, and oversee field service operations
• Provide technical support and guidance to field service technicians
• Coordinate your team’s daily schedule with the dispatch department
• Address client questions and provide timely feedback
• Successfully pivot between small and large-sized projects
• Conduct site surveys and estimates on small projects
• Provide technical estimating support to the Sales team
• Set client expectations related to project and service timelines
• Provide internal support to the Service Department
• Identify areas for process improvement and implement corrective action
• Balance communications between internal and external customers at all levels

Commercial HVAC Service Manager (Up to $120K DOE, GREAT COMPANY) Qualifications

• 8+ years of field experience working for an HVAC/mechanical contractor is required
• 4+ years of recent commercial HVAC/mechanical experience is required
• Proficiency with digital communications, including video meetings, text, and email required
• Basic proficiency in Microsoft Office, specifically: Excel, Word, and Outlook, are required
• Ability to spend 30% of your time visiting client sites & driving within the local territory is required