Client Manager [Remote] - #twiceasnice Recruiting 

United States | Full-time | Fully remote

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Client Manager [Remote] - #twiceasnice Recruiting 
Location: United States
Salary: $60,000-70,000 + Monthly & Annual Bonus Opportunities (1st year OTE $80k-90k++)

What We Love About This Client Manager Opportunity 

We are looking for someone who is ready to roll up their sleeves and dive right into a growing number of client projects - a detail oriented, strong communicator with project management experience will find themselves helping lead a firm committed to changing the recruiting industry. Oh! Did we mention it's a work from home role?! It is. While you'll be working from home, you will still be in a highly visible role. Everyone at the company will see and feel the impact of your work every day. 

The Client Manager Role 

We are looking for a Client Manager who will work directly with a cross-functional internal team consisting of Recruiting Assistants, Sourcing Specialists, and Senior Recruiters. You will work across about 30-40 active permanent placement searches while serving as the primary liaison with clients. 

You will: 

•    Work with a cross-functional internal team of Recruiting Assistants, Sourcing Specialists, and Senior Recruiters
•    Conduct thorough intakes and weekly check-in calls with active clients 
•    Nurture existing client relationships 
•    Ensure your 30-40 active searches are getting the attention needed to result in a placement, quickly 
•    Build and manage through reports in Salesforce.com and Trakstar 
•    Report to the VP of Search weekly on search performance 
•    Roll up your sleeves and answer client calls, review applicants, and guide internal team members 

The perfect Client Manager candidate will: 

•    Have 5+ years of project or client management experience - with many projects/clients at one time 
•    Have strong typing skills; taking detailed notes during client & internal meetings is the norm for you
•    Have worked with lots of data (ideally in Salesforce.com) - not shy to take on data entry because you know the importance of accurate records 
•    Enjoy applying metrics to the day-to-day management of projects and team 
•    Enjoy building out and improving processes
•    Be a fun person who often finds themselves trying to take on more responsibility and build better systems to get the job done. If you deliver, you’ll be given plenty of room to lead the charge! 

Beyond the bullets: 

Your friends lean on you to do the planning. Back in the day, classmates borrowed your notes and asked you to proof their papers. You don’t look for chaos but are accustomed to juggling many important moving parts. You’re comfortable telling people they’re wrong and they listen because you do so directly, diplomatically, and with insight. You get a rush when hours of work results in an item checked off the list. You’re motivated by the simple fact that if you work harder, you will have more success (and income). You value working with a team that does what it says it will do. Your intensely competitive while being a team player. It bothers you that we used the wrong ‘your’ in the last sentence.

Details about working from home: 

•    Accountability is key -- you must be a self-starter, driven to help the company grow 
•    While this is a work from home setup with a laid-back vibe, we expect you to be working primarily during the hours of 9 AM and 5 PM ET with 40-45 hours of work expected each week 
•    You will find success if you have a dedicated, quiet office space -- we will ask you to let us know about your work environment/set-up