HVAC Service Department Manager at #twiceasnice Recruiting

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HVAC Service Department Manager

Rockville-Gaithersburg area, MD | Full-time

HVAC Service Department Manager
Location: Rockville-Gaithersburg area, MD
Salary: up to $130,000+ DOE plus Benefits
Benefits: Medical, Dental, Vision, Life Insurance, 401k w/ match, PTO, & Holidays
Start Date: ASAP
Job Type: Full-Time
Typical Hours: Monday - Friday, 7:30 AM - 4:30 PM ET (flex start/end times)
Sponsorship not available

HVAC Service Department Manager Description

Our client, a well-established HVAC company, is seeking a dynamic HVAC Service Department Manager to join their team in the Rockville-Gaithersburg area. In this role, you’ll oversee the day-to-day operations of the HVAC service department, managing technicians and support staff while ensuring smooth scheduling, dispatching, and quoting of repairs. You'll work closely with the Vice President of the Service Division, providing hands-on leadership while supporting strategic goals. A key focus will be growing the service and partnering with the sales team to support service contracts and upgrades. You'll also be instrumental in fostering strong relationships with field staff to ensure exceptional service delivery to clients. The ideal candidate has a solid HVAC background, proven service operations experience, and strong leadership skills. This is a great opportunity to join a collaborative and growing team that offers competitive compensation, full benefits, and opportunities for long-term professional growth.

HVAC Service Department Manager Responsibilities

• Oversee and support field technicians and service support staff
• Review, price, and quote repair work, ensuring accuracy and profitability
• Support the growth of the service and equipment replacement business
• Ensure high standards of customer service, technical quality, and operational efficiency
• Assist with strategic planning and overall oversight of the HVAC Service Division
• Focus on the hands-on management of daily service operations
• Provide technical guidance and mentoring to field staff when necessary
• Monitor budgets and timelines for projects
• Ensure compliance with safety protocols and HVAC codes
• Generate reports on KPIs and departmental performance

HVAC Service Department Manager Qualifications

• Supervisory or management experience in HVAC service operations required
• HVAC Technician experience required

Application Form

First Name *

Last Name

Email *

Phone *

Resume *

Will you now, or in the future, require the hiring company to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? *

What's the highest level of education you have completed? *

How many years of supervisory or management in HVAC operations experience do you have? *

How many years of HVAC Technician experience do you have? *

Is your HVAC experience primarily in commercial, residential or a mix of both? *

Do you live within a commutable distance Monday-Friday to work ONSITE in Gaithersburg, MD? *

This role requires occasional local travel to customer sites. Any concerns? *

The base salary range for this role is up to $130,000+ (room for negotiation based on experience). Is that within an acceptable range for you? *

If able, please provide a link to your LinkedIn profile. *

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Application Form