LTL Account Manager (LTL exp. req.)
Location: Chicago, IL  
Salary: $75,000 - $100,000 + Bonus + Benefits 
Benefits: Medical, Dental, Vision, Life, Disability, 401(k) + match, Holidays, PTO
Job Type: Full-Time
Typical Hours: Mon-Fri, 8-5PM; Hybrid Work Options
Travel: None 
Start Date: ASAP
Sponsorship is not available

LTL Account Manager Description

Our client in the transportation and logistics industry is seeking an experienced Account Manager to join their team in Chicago, Illinois. In this role, you will be responsible for managing 10 primary accounts and 20-30 transactional accounts, leveraging your upselling and cross-selling skills to drive revenue growth and strengthen client relationships. You will analyze data to identify process improvements, enhance operational efficiency, and ensure customer satisfaction. Our client is looking for a detail-oriented and results-driven professional with at least four years of account management experience in the supply chain/logistics industry. This is an excellent opportunity to join a small but stable company with cutting-edge technology offerings and unlimited growth potential for those who are ambitious and hard-working.

LTL Account Manager Responsibilities

•    Build and maintain strong customer relationships
•    Forecast and track key account metrics 
•    Analyze both existing and potential business opportunities 
•    Ensure timely and successful delivery of customer needs
•    Develop new business with existing clients 
•    Prepare reports on account status
•    Collaborate with internal teams to improve customer experience
•    Troubleshoot and investigate logistics issues
•    Make recommendations for continuous improvement 

LTL Account Manager Qualifications

•    4+ years of account management experience in the logistics industry required 
•    LTL industry experience required 
•    Upsell/cross-sell account experience required 
•    CRM experience required 
•    Superb written and verbal communication skills required