Program Manager  
Location: Marquette, MI (or the Upper Peninsula region)
Salary: $90,000 - $110,000 + Bonus + Benefits
Benefits: Medical, Dental, Vision, 401k w/ Match, Tuition Reimbursement, Company Vehicle, Cell Phone Reimbursement, PTO
Job Type: Full Time
Typical Hours: Mon - Fri, 8:00 am - 5:00 pm
Travel: 10-15% (local around the service area maybe once a month)
Start Date: ASAP
Sponsorship not available

Program Manager Description

Our client is seeking a community-minded Program Manager in Marquette, MI. This individual will lead a small local team and coordinate with corporate resources to deliver high-impact services to utility customers, many of whom live in rural or income-qualified communities. The ideal candidate is an experienced people leader with strong communication, project management, and client engagement skills. In this role, you’ll lead a residential energy program, overseeing day-to-day operations, managing the budget, and building strong relationships with utility partners—often serving as the program’s key representative within a close-knit community. About 70% of your time will be spent directly managing and supporting two local salespeople, with the remaining time focused on responsibilities such as budget oversight, performance tracking, and client communication. Day-to-day responsibilities are centered around team leadership, performance tracking, and client interaction, with support from a broader team in Detroit. Prior experience in sales and lead generation marketing is a plus. This is a highly visible role with a chance to make a real difference in people’s lives through direct service and meaningful program delivery. You’ll work in a collaborative environment with opportunities for growth and advancement, backed by an organization known for promoting from within. If you’re motivated by purpose-driven work and have a talent for leadership and operational excellence, this could be the perfect fit.

Program Manager Responsibilities

•    Manage all aspects of program operations, including staff oversight, budget control, and client relationship management
•    Lead the planning and execution of energy efficiency programs, ensuring delivery on time and within budget
•    Develop tactical delivery plans and ensure alignment with contractual goals and performance metrics
•    Monitor program performance using KPIs, reports, and dashboards
•    Identify and mitigate risks proactively
•    Collaborate with cross functional teams to maximize efficiency and ensure adequate support
•    Maintain program budgets, work plans, timelines, and client-facing reports 
•    Track progress and financial health of programs
•    Draft scopes of work for new and expanding business opportunities
•    Coordinate communication across teams to share resources and drive program success
•    Implement product marketing and lead generation activities to maximize ROI
•    Prepare and present regular status updates to internal and external stakeholders

Program Manager Qualifications

•    Bachelor’s Degree required
•    5+ years of program/project management experience required
•    3+ years experience leading and developing teams required 
•    Strong financial acumen required
•    Proficiency in Microsoft Office and Excel required