VP of Operations  
Location: Detroit, MI
Salary: $140,000 - $160,000 + Bonus Opportunity + Benefits
Benefits: Medical, Dental, Vision, 401k w/ Match, Tuition Reimbursement, Company Vehicle, Cell Phone Reimbursement, PTO
Job Type: Full Time
Travel: Up to 50% (local and national)
Typical Hours: Mon - Fri, 8:00 am - 5:00 pm
Start Date: ASAP
Sponsorship not available

VP of Operations Description

Our client in the energy efficiency sector is seeking an experienced and dedicated VP of Operations to join their team in Detroit, MI. In this role, you will lead a team of high-performing professionals and oversee the governance of programs delivering high-impact services to utility customers, many residing in rural or income-qualified communities. While the position is based onsite at headquarters in Detroit, it requires up to 50% travel to oversee site operations, support new business development in other regions, and maintain strong client relationships. Early responsibilities include managing operations at a call center and supporting expansion efforts alongside executive leadership. You will work closely with the President and Sales/Strategy team to drive strategic growth initiatives and new business development. You’ll also be responsible for coaching and mentoring 10-15 senior operations staff, including Directors and Program Managers, fostering a culture of accountability and high performance. The ideal candidate is a strong communicator with proven leadership experience in managing senior teams and driving process improvements. If you are motivated by purpose-driven work and excel at operational leadership, this role offers an exciting opportunity to make a meaningful impact.

VP of Operations Responsibilities

•    Lead operational programs to meet company and client goals
•    Ensure efficiency and performance while driving continuous growth
•    Oversee governance of program performance
•    Proactively manage risks and opportunities to meet or exceed KPIs and budget targets
•    Coach, mentor, and develop senior operations staff
•    Support strategic growth initiatives and new business development efforts
•    Oversee the operational execution of contracts, proposals (RFPs), reporting, and compliance with internal and external standards
•    Recommend new technologies and process improvements to enhance operational productivity and service delivery
•    Manage and monitor complex budgets
•    Ensure operational activities align with financial goals and cost efficiencies
•    Develop and implement strategies to drive continuous improvement in processes
•    Travel up to 50% to oversee sites and support client growth

VP of Operations Qualifications

•    Bachelor’s Degree required
•    10+ years of experience in operations management required
•    Proven experience leading and developing senior-level teams required
•    Proficiency in Microsoft Office and Excel required