[Remote] Legal Intake Specialist (2+ yrs legal intake exp req)
Location: Remote (Anywhere in Eastern or Central Time Zones)
Salary: $20–$21/hour + Performance Bonuses 
Benefits: Health, Dental, Vision, 401 w/ 3% contribution, Expert Training, PTO
Job Type: Full-Time 
Typical Hours: M-F 8AM-5PM ET
Start Date: ASAP
Sponsorship is not available

[Remote] Legal Intake Specialist (2+ yrs legal intake exp req) Description

Our client in the immigration legal services sector is seeking a Legal Intake Specialist to join their remote team. In this role, you will be the first point of contact for potential clients—answering calls, guiding them through the intake process, and ensuring they feel confident and welcomed. You will also play a key role in using and optimizing the firm’s client and case management systems. Our client is looking for someone with excellent communication skills, a tech-savvy mindset, and a strong sense of empathy to help individuals and families on their path to achieving the American dream. This is an opportunity to join a highly respected, culture-first law firm that’s been recognized as a best place to work.

[Remote] Legal Intake Specialist (2+ yrs legal intake exp req) Responsibilities

•    Handle inbound and outbound calls with warmth and professionalism
•    Gather client information through detailed intake questionnaires
•    Qualify leads and convert them into new client appointments
•    Schedule consultations across multiple calendars
•    Track lead progress and ensure required documentation is collected
•    Send engagement letters and follow up on their return
•    Create invoices, process payments, and follow up on overdue balances
•    Manage lead lists in MyCase and update client data accurately
•    Draft documents and requests using firm templates
•    Prepare digital and physical case files for legal team handoff
•    Support special projects and attend firm trainings

[Remote] Legal Intake Specialist (2+ yrs legal intake exp req) Qualifications

•    2+ years of legal intake experience required
•    Law firm experience required
•    CRM or case management system experience required