Office Administrator
Location: Dallas, TX (near University Park)  
Salary: $29-$32/hr. ($60,300-$66,500) 
Benefits: Medical, Dental, Vision, 401k, PTO  
Typical Hours: M-F, 9 AM – 5 PM; Great Work/Life Balance!  
Job Type: Full-Time
Start Date: ASAP

Office Administrator (administrative exp. req.) Description

Our client, a luxury jewelry designer, is looking to add an Office Administrator to join their Team. This is an onsite position working at their Corporate HQ in Dallas supporting their retail store operations. You will specifically focus on post-sales support helping to manage their repair operations within their watch product lines. This is a key role working cross-functionally across internal sales and operations teams as well as outside vendors. About 80% of your time will be spent on repair needs with the balance of your time providing help to other business areas including shipping and inventory management. Given the high-end brands they represent, attention to detail and a process-minded approach are a must to be chosen for this role. Beyond the bullets below, they’re looking for a service-minded, culture-focused candidate who would enjoy a close-knit team atmosphere. They have multiple locations in the DFW area, but they are a smaller, family-owned company. What they lack in upward mobility they make up for in the culture and employee-first atmosphere they have established. Their leaders understand the key to success is treating your team with kindness and truly valuing their efforts.

Office Administrator (administrative exp. req.) Responsibilities

•    Coordinate watch repairs, routing items to vendors or in-house watchmakers
•    Provide accurate watch descriptions, including serial numbers 
•    Track repair jobs and maintain up-to-date records 
•    Send repair estimates to the sales team 
•    Serve as a liaison between vendors and associates
•    Keep the sales team informed throughout the repair process
•    Inspect completed repairs to ensure proper functionality and presentation
•    Return watches to stores and provide pricing details to sales associates
•    Participate in cross-training initiatives to enhance operational knowledge  

Office Administrator (administrative exp. req.) Qualifications

•    2+ years of office administration experience required 
•    Experience using an ERP or CRM system required 
•    Exceptional verbal and written communication skills required 
•    Ability and willingness to work onsite each day